Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Friendly staff
Great location
Limited breakfast options
Suite size misleading
8.6/10
Great
Rooms
7.3
Location
9.4
Service
8.4
Dining
7.2
Guest reviews
8.6/10
based on 15 reviews
8.2
8.2/10 based on 3 reviews
Tommy
United Kingdom,
January
2025
9.8/10
I had a pleasant stay at this hotel with a great location near the city center and lots of restaurants. The rooms were spacious and clean, though they could have been marketed better since I expected more from a suite. The staff was friendly, and they went out of their way to help us, but there were moments of confusion. The dining options were varied, mixing both Eastern and Western dishes, but I felt the breakfast could use a bit more diversity. Overall, it was a good value for money, despite a few minor hiccups.
Rooms
8.0
The rooms were spacious and clean, featuring a large living area and a separate bedroom, though the suite feel was a bit underwhelming.
Service
9.0
The service was friendly and accommodating, with staff eager to assist, even sending bellboys out in the rain to help retrieve our belongings.
Location
10.0
The hotel's location is fantastic, right in the city center with easy access to restaurants and attractions.
Dining
7.0
The dining experience had a good variety of both Eastern and Western dishes, although the breakfast could definitely be improved with more options.
Facilities
7.0
The hotel facilities were nice, providing a comfortable atmosphere, though there were no standout amenities that particularly impressed me.
Jacob
United Kingdom,
December
2024
7.4/10
The hotel had a great location, conveniently situated near restaurants and the city center. I found the rooms to be clean, but they didn't quite match the expectations set by the photos online, which was a bit disappointing. The service was friendly but could have been more efficient. The dining options were plentiful with both Eastern and Western dishes, making for a tasty experience, though breakfast could use some improvement. Overall, it provides decent value for money considering its location.
Rooms
6.0
The room was clean, but it looked nothing like the spacious suite advertised. It felt a bit cramped, which was a letdown.
Service
7.0
Service was friendly, although there was some confusion due to the language barrier. They were accommodating with an early check-in after my long flight.
Location
10.0
The hotel is in a great spot, right in the center of Chengdu and close to lots of restaurants, which I really appreciated.
Dining
7.0
The dining room offered a wide variety of dishes, both Eastern and Western. Everything I tried was tasty, but breakfast could be better.
Facilities
7.0
Facilities were decent, though nothing particularly stood out as luxurious or modern.
John
United Kingdom,
November
2024
8.2/10
The hotel has a great location in the center of Chengdu, which made it easy to explore nearby restaurants and attractions. The rooms were clean, but I found the suite I booked to be smaller than expected. The staff was very friendly and accommodating, particularly with early check-in. One downside was the dining experience, as there were limited breakfast options. Overall, it offers good value for money but could improve in some areas.
Rooms
7.0
The rooms were clean, but the suite didn't look as big as advertised and felt smaller than expected.
Service
9.0
The staff was genuinely friendly; they even allowed me an early check-in which was a blessing after a long flight.
Location
10.0
The location was fantastic, right in the center of Chengdu, close to restaurants and the city center.
Dining
6.0
Dining had a variety of options, though I hoped for more breakfast choices.
Facilities
8.0
I didn't utilize many facilities, but the overall atmosphere was pleasant.
Simon
United Kingdom,
October
2024
8.4/10
The hotel is conveniently located, with easy access to restaurants and the city center. The rooms are spacious with a comfortable layout, but I found that they didn't quite match the larger suites advertised online. The staff was incredibly friendly and helpful, making my stay a lot more pleasant. However, the breakfast offerings were a little underwhelming.
Rooms
7.0
The rooms were spacious but didn't look as big as the suite advertised online. They had a nice seating area and were quite comfortable.
Service
9.0
The staff was very efficient and friendly. They allowed me to check in early and waived a day's fee for me, which was a lovely gesture.
Location
9.0
The location is great, right in the city center and close to plenty of restaurants.
Dining
7.0
Breakfast had lots of variety with both Eastern and Western dishes, but it could have been a bit better.
Facilities
7.0
The hotel offers a range of facilities, but nothing particularly stood out to me as exceptional.
Mia
United Kingdom,
October
2024
9.4/10
I had a pleasant stay at this hotel with its clean and spacious rooms and friendly staff. The location was fantastic, placing me near various restaurants and the city center, which I really appreciated. However, I found the breakfast to be a bit lacking in variety. Overall, it was a good value for money, but there's some room for improvement in the dining options.
Rooms
8.0
The rooms were spacious and clean, but I was a little underwhelmed as the suite didn't feel as large as I expected.
Service
9.0
The service was exceptional, especially when the staff sent bellboys out in the rain to help us. They were very helpful and attentive.
Location
10.0
The hotel's location was perfect, right in the city center and surrounded by great restaurants.
Dining
7.0
The breakfast had a good variety, but I wish there were more options to choose from.
Facilities
8.0
The hotel had good amenities, but I did not get a chance to experience everything they offered.
Friendly staff
Limited breakfast options
Sawyer
United Kingdom,
October
2024
9.6/10
I had a decent stay at the hotel, which is conveniently located near the city center and several restaurants. The rooms I received were not as spacious or luxurious as shown in pictures, which was a bit disappointing. However, the staff went out of their way to provide friendly and helpful service, making my experience much better. The breakfast had a good variety, although it could have been better presented. Overall, it’s a solid option but comes with some caveats regarding the room sizes and appearance.
Rooms
6.0
The rooms were smaller than expected compared to the photos on Ctrip, lacking the spacious feel I anticipated.
Service
9.0
The service was exceptional; the staff was friendly and accommodating, even allowing an early check-in after my tiring flight.
Location
9.0
The hotel is in a central location, making it easy to access restaurants and the city center which was very convenient.
Dining
7.0
The breakfast offered a great variety of both Eastern and Western dishes, but the setup could have been more appealing.
Facilities
7.0
The facilities were generally good, though I didn’t have the chance to explore everything the hotel offered.
Aiden
United Kingdom,
September
2024
7.6/10
I recently stayed at this hotel and overall had a solid experience. The location is excellent, being close to restaurants and the city center. The rooms, while clean, were a bit smaller than I expected for a suite, but the breakfast offered a great variety of dishes. The staff were friendly and helpful, though their English skills were quite limited. There were some minor inconveniences, but the reasonable price adds to the overall value for money.
Rooms
7.0
The rooms were clean and comfortable, but they were not very big, especially for a suite.
Service
7.0
The staff were very nice and always ready to help, although they understood very minimal English.
Location
9.0
The hotel has a great location, just a short walk to restaurants and the city center.
Dining
8.0
Breakfast had lots of variety, featuring both Eastern and Western dishes, which I really appreciated.
Facilities
7.0
The overall facilities were good, and the dining area was spacious, though nothing extraordinary.
Frank
United Kingdom,
September
2024
9.8/10
I recently stayed at this hotel and found it to be quite central, making it easy to explore the city. The rooms, while clean and comfortable, didn't quite match the photos I expected when booking. The staff was incredibly friendly, going out of their way to assist me during my stay. Breakfast had a nice variety, though there could be some improvement. All in all, it's a decent choice, but just be aware that the room sizes may vary from what you see online.
Rooms
7.0
The rooms were clean and comfortable, but looked smaller than what I anticipated from the pictures.
Service
9.0
The staff was incredibly friendly and even allowed me to check in early after my flight.
Location
9.0
The hotel is centrally located, making it convenient to access nearby restaurants and attractions.
Dining
8.0
Breakfast had a great variety of both Eastern and Western dishes, which I enjoyed.
Facilities
7.0
The hotel had good amenities, but I didn't get to use all of them during my stay.
Jade
United Kingdom,
August
2024
7.8/10
The hotel has a decent location, close to the city center and several dining options. The facilities appear well-maintained, but the room I booked didn't match my expectations based on the photos. The staff were generally friendly, which made my stay enjoyable, although the dining options could have offered more variety. Overall, it provides good value for money, despite some disappointments.
Rooms
7.0
The room I stayed in was clean, but it didn’t resemble the spacious suite shown in the photos. It lacked the separate areas that were promised.
Service
8.0
The service was quite good; the staff was friendly and even made arrangements for my early check-in, which was a pleasant surprise.
Location
9.0
The location is very convenient, with easy access to restaurants and the city center, which made exploring the area a breeze.
Dining
7.0
The breakfast had a nice variety of both Eastern and Western dishes, but I feel like it could use a few more options to really impress.
Facilities
8.0
The facilities seemed good, with well-maintained common areas, making for a comfortable overall atmosphere.
Liam
United Kingdom,
August
2024
8.6/10
The hotel has a terrific location, very central and close to various restaurants. The rooms, while clean and well-kept, did not quite match the spacious suite I expected from the images online. The service was top-notch, with friendly staff who were eager to help. Unfortunately, the dining options could have been more varied, especially during breakfast.
Rooms
7.0
The rooms were clean, but they didn't match the large suite shown in the pictures. I found them a bit smaller than expected.
Service
9.0
The service was exceptional; the staff went out of their way to assist us, even sending bellboys in the rain to retrieve something for us.
Location
9.0
The location was fantastic, right next to good restaurants and near the city center, making it very convenient for sightseeing.
Dining
7.0
Dining offered a variety of options for both Eastern and Western cuisines, but I felt there could have been more variety during breakfast.
Facilities
8.0
The hotel had decent facilities and well-maintained common areas.
Ava
United Kingdom,
August
2024
8.6/10
Overall, my stay at the hotel was quite pleasant with a great location near the city center and several dining options. The rooms were spacious and comfortable, which I really appreciated. The staff was friendly and eager to assist, although the dining experience could use some improvement. While it offers good value for money, there are minor aspects like the Wi-Fi being a paid option that could be better.
Rooms
9.0
The rooms were spacious with a large entrance, a comfortable living room, and a separate bedroom, which added a touch of luxury to my stay.
Service
9.0
The service was attentive; they even sent bellboys out in the rain to get something I needed after my flight, which I truly appreciated.
Location
10.0
The location is excellent, centrally positioned which made it easy to access restaurants and other attractions in the area.
Dining
7.0
The dining menu offered a variety of both Eastern and Western dishes, but I found the breakfast options somewhat limited, which was a bit disappointing.
Facilities
8.0
The hotel had good facilities, including a large dining room and nice amenities, although I felt it lacked some additional entertainment options.
Aiden
United Kingdom,
August
2024
9.0/10
The hotel has a great location, very close to restaurants and the city center, making it quite convenient. The staff was friendly and accommodating, allowing for early check-in, which was a plus after a long flight. However, the room didn't quite meet expectations as it wasn’t as spacious or luxurious as depicted. Additionally, while the breakfast had a good variety, the overall dining experience fell a bit short.
Rooms
6.0
The room was not as big as shown on the booking site, lacking the large entrance and separate bedroom I was hoping for.
Service
9.0
The staff was very nice and helpful, and I appreciated the early check-in after a long travel day.
Location
9.0
The location was great, very central and close to various dining options.
Dining
7.0
The breakfast had a good variety of both Eastern and Western dishes, which was enjoyable.
Facilities
7.0
The hotel provided some nice amenities but lacked standout features that would categorize it as truly luxurious.
Camila
United Kingdom,
July
2024
9.2/10
My stay at the hotel was quite pleasant with a fantastic location right in the city center, close to numerous restaurants. The rooms were spacious and set up beautifully, providing a comfortable experience. The dining options were impressive with a variety of dishes, but some aspects of service could be improved. Overall, I felt it was good value for money, even though a few details were not up to par.
Rooms
9.0
The suite was spacious with a large entrance and a separate bedroom, providing a really nice setup for relaxation.
Service
7.0
The staff was friendly, and they went above and beyond to ensure we got a taxi, even sending bellboys out in the rain to help us, although it was a bit confusing.
Location
10.0
The location was excellent, very central and close to various attractions and dining options, making it convenient for exploring Chengdu.
Dining
8.0
The dining experience was quite good, offering a wide variety of both Eastern and Western dishes, which I really appreciated.
Facilities
7.0
The amenities were solid, but the overall upkeep could use a little more attention.
Evelyn
United Kingdom,
July
2024
8.0/10
The hotel is situated in a great location, close to many restaurants and the city center. I found my room to be clean and comfortable, and the friendly staff made my stay enjoyable. The dining options offered a nice variety of both Eastern and Western dishes. However, there were some language barriers with the staff, and it was a bit disappointing not to have Wi-Fi included in the price.
Rooms
8.0
The room was clean and spacious, including a separate bedroom with a door, which added some privacy.
Service
7.0
The staff was friendly, though they understood very minimal English. They even went out in the rain to help me with my needs.
Location
9.0
The hotel had a fantastic location, being very central and close to numerous dining options.
Dining
8.0
I appreciated the wide variety of food options available, both Eastern and Western, served in a lovely dining room.
Facilities
8.0
The hotel provided good amenities, including a large flat-screen TV and a comfortable sitting area.
Aaron
United Kingdom,
July
2024
8.8/10
I had a decent stay, with clean and spacious rooms that offered comfort, though they didn't match the grandeur advertised. The staff were incredibly friendly and attentive, making my experience quite enjoyable. The location was fantastic, close to restaurants and the city center, but the dining options were a bit underwhelming. Overall, the hotel offers great value for money, but there are definitely areas that could use some improvement.
Rooms
7.0
The rooms were clean and spacious, though they looked nothing like the suite shown in the pictures, lacking the large entrance and separate living space.
Service
9.0
The staff was exceptionally friendly; they even sent bellboys out in the rain to find an item for us and allowed early check-in after my tiring flight.
Location
9.0
The hotel had a great location, conveniently situated near restaurants and the city center.
Dining
7.0
Dining had a good variety of both Eastern and Western dishes, but I felt there could have been more options.
Facilities
7.0
Facilities were decent, but the overall feel didn’t match the luxurious vibe I was hoping for.